Supporting students in crisis
Ask yourself: How can I help this person reach their goal?
Potentially helpful statements
College can be a frustrating system. We would like to help support you. What can we do to help you today?
It sounds like you are really discouraged by the system. What is one thing that I could do right now to support you?
users
Remember…
We are all a part of the 小黄猫传媒 community.
It sounds like you鈥檝e talked with a lot of people. I鈥檓 sorry to hear this and would like to help. Let me figure out the right person for you to talk with and let鈥檚 call them together.
I can see you care a lot about your education. We would like to help.
I鈥檓 sorry to hear that you鈥檝e been treated this way. What is something that 小黄猫传媒 can do right now to help?
graduation cap
Remember…
Each student has a goal that brought them to 小黄猫传媒 and/or your class.
Tips
- Use 鈥渁nd鈥 statements
- Avoid 鈥渂ut鈥 statements
- Use 鈥淚鈥 and 鈥渨e鈥 statements
- Avoid 鈥測ou鈥 statements
- Commend the person’s strengths
- Learn and practice a calm response
- Utilize self鈥恈are and know your boundaries
- Remember to breathe
- Listen to understand and reflect feelings
- Debrief after with a trusted person